FAQs

Cloud computing is delivering on-demand access to computing resources like servers, storage, databases, software, networking, analytics, intelligence, and more over the Internet. You access these services without needing to manage the physical infrastructure yourself.

Cloud computing refers to renting computing resources like servers, storage, databases, software, and more over the internet. You access these services from anywhere with an Internet connection, on any device, like a phone or laptop. It's a way to access powerful computing without the burden of maintaining your own physical hardware.

Cloud computing lowers IT operational costs because the cloud provider manages the underlying infrastructure, including hardware and software. Those managed components are typically more reliable and secure than the standard corporate data centre. These advantages free IT teams to focus on work that more directly benefits the business.

The cloud is also global, convenient, immensely scalable and easily accessible, all of which accelerate the time to create and deploy software applications. It opens organisations to a host of newer services that enable the most popular trends in application architectures and uses, including microservices, containers, serverless computing, machine learning, large-scale data analytics, IoT and more.

The clouds themselves are generally more secure than most private data centres since companies such as Microsoft, Amazon and Google can hire talented engineers and automate many of their practices. Cloud infrastructure providers also offer tools and architectural options to isolate workloads, encrypt data and detect potential threats.

At least 10 Mbps upload and download speed is generally recommended.

Microsoft Teams Rooms are essentially dedicated video conferencing systems designed specifically for meeting rooms. They transform ordinary spaces into high-tech collaboration hubs.

Yes, Logitech solutions are compatible with meeting platforms like Zoom, Microsoft Teams, Google Meet, and others.

The Logitech Tap is a touch controller that simplifies meeting room management and controls the video conferencing system.

RightLight technology is a feature from Logitech that automatically adjusts camera settings to optimise video quality in various lighting conditions. It is particularly useful in settings with no natural light or too much light.

Logitech RoomMate is a computing appliance designed specifically for video conferencing in meeting rooms. It's essentially the "brains" behind your video conferencing setup. Handling the software and connectivity aspects while allowing you to focus on choosing the right camera, microphone, and display for your specific needs.

Yealink conference rooms are advanced video conferencing systems designed to enhance collaboration and productivity in meetings. They offer features like high-quality audio and video, wireless content sharing, and integration with popular collaboration platforms. For further information, see our Yealink conference room service page.

Yes, Yealink conference rooms are designed to be user-friendly, with intuitive interfaces and easy-to-use controls. Many Yealink systems incorporate touchscreens that allow users to easily navigate menus and control meeting functions.

Yealink conference rooms seamlessly integrate with popular collaboration platforms like Microsoft Teams, Zoom, and Cisco Webex, allowing users to join meetings with a single click.

Yealink offers a standard warranty for its products. The specific terms and conditions may vary but we will make you aware of this when proceeding with a system through D8A IT Services. Please contact us to discuss your options.

Cyber security is the practice of protecting computer systems, networks, and data from digital attacks, unauthorised access, damage, or theft. It encompasses various techniques and practices used to ensure the confidentiality, integrity, and availability of information.

In today's digital age, individuals, businesses, and governments rely heavily on technology and data. Cyber security is crucial for protecting sensitive information, preventing financial losses, maintaining business operations, and safeguarding critical infrastructure.

There are various types of attack. These include:

• Malware: Malicious software such as viruses, ransomware, and spyware.  
• Phishing: Deceptive emails or websites that trick users into revealing personal information.  
• Denial-of-service (DoS) attacks: Overwhelming a system with traffic to make it unavailable.  
• SQL injection: Exploiting vulnerabilities in databases to steal or manipulate data.  
• Man-in-the-middle (MitM) attacks: Intercepting communication between two parties to eavesdrop or alter data.

2FA adds an extra layer of security by requiring a second form of verification, such as a code from your phone or a fingerprint scan, in addition to your password.

Cyberattacks are increasingly common and businesses of all sizes are potential targets. The risk is high, making proactive measures essential. At D8A, we provide a full range of services to help reduce the occurrence and severity of any attacks. Take a look at our cyber security top tips guide. 

A Virtual Private Network, creates a secure encrypted connection between a user and the internet. This is very important for remote workers.

You can report cyber incidents to Action Fraud or the National Cyber Security Centre (NCSC), depending on the nature of the attack.

The National Cyber Security Centre (NCSC) is the UK's national technical authority for cybersecurity. It provides guidance and support to individuals and organizations to improve their cybersecurity.

MDM is a software solution that allows organisations to manage and secure mobile devices like smartphones and tablets. This includes devices that employees use for work (company-owned) or their personal devices used for work (BYOD - Bring Your Own Device).

MDM helps organisations protect their data by enforcing security policies on mobile devices. It also helps to streamline device management tasks like app deployment and configuration.

MDMs typically don't access personal information like messages, photos, or emails. They might see installed apps and enforce security policies.

Microsoft Intune is a cloud-based service that helps organisations manage mobile devices, desktops, laptops, and other endpoints. It lets IT admins configure security policies, distribute apps, and remotely wipe devices if lost or stolen. See our Microsft Intune page for further info.

For IT admins, Intune offers centralised device management, improved security, and simplified app deployment. For end-users, Intune provides secure access to work email, apps, and Wi-Fi from anywhere.

If your device is enrolled in Intune, you'll likely have the "Company Portal" app installed. This app allows you to access company resources and manage your device settings according to your organisation's policies.

Intune supports a wide range of devices, including Windows PCs, Macs, Android devices, iOS devices, and even some ruggedised devices.

Yes, Intune can be used to manage both personal and work devices. This is called Mobile Application Management (MAM) and allows IT admins to secure work data on your personal device without affecting your personal data.

Intune lets you enforce strong passwords, require encryption, and configure features like selective wipe to remove only company data from a lost device. For further information on Intune and its capabilities, see our Microsoft Intune service page. 

Microsoft provides resources and documentation to help you set up Intune but it can be a complicated procedure. It typically involves integrating with your Azure Active Directory and configuring policies for your needs. Here at D8A we provide a free review of your current setup to ascertain your requirements and can then provide a custom setup of Intune that is tailored to your business. Please contact us to discuss.

Trying out Intune is free for 30 days and then becomes a paid subscription. If you already have a work or school account, sign in with that account and add Intune to your subscription. Otherwise, you can sign up for a new account to use Intune for your organisation. You can't combine an existing work or school account after you sign up for a new account. We can take the hassle out of creating and setting accounts. Please contact us to discuss.

Microsoft Endpoint Manager is a comprehensive solution designed to help IT professionals manage and secure a wide range of devices, including PCs, laptops, tablets, and smartphones. It brings together several tools and services into a unified platform, simplifying the management process.

Microsoft Intune is a component of Microsoft Endpoint Manager. Think of Endpoint Manager as the overarching platform, while Intune is a key tool within it.

Wi-Fi authentication is the process your device (like a laptop, phone, or tablet) goes through to prove it has permission to connect to a specific wireless network. It's like showing your ID card or using a key to get into a private building. It verifies your device's credentials before granting access to the network and the internet.

It's crucial for security and network management:

• Security: Prevents unauthorised users from accessing your network, potentially stealing your data, infecting your devices with malware, or using your internet connection for illegal activities.  
• Access Control: Ensures only permitted devices can use the network resources.  
• Performance: Prevents too many unknown devices from joining and slowing down the network for legitimate users.

Wi-Fi 7, or IEEE 802.11be, is the latest generation of Wi-Fi technology, officially launched via the Wi-Fi CERTIFIED 7™ program in early 2024. It's designed to deliver significantly higher speeds ("Extremely High Throughput" - EHT), much lower latency, greater reliability, and better capacity for handling many devices simultaneously compared to previous generations like Wi-Fi 6 and Wi-Fi 6E.

Wi-Fi 7 mandates the use of WPA3, the latest and most secure Wi-Fi security protocol, providing stronger encryption and authentication compared to WPA2.

Yes. Wi-Fi 7 certified routers and access points became available starting in 2024 and availability is expanding throughout 2025. More devices incorporating Wi-Fi 7 are expected to launch continuously.